Last Updated: 11/11/2025

Privacy Policy

Welcome to Fabric Bed Frame (https://fabricbedframe.co.uk/). At Fabric Bed Frame, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, interact with our services, or make a purchase.

By using our website, you agree to the collection and use of information as outlined in this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

We collect various types of information, including personal and non-personal data, to improve our services and enhance your shopping experience.

1.1 Personal Information

Personal data is any information that can identify you as an individual. We collect it when you:

• Place an order
• Register an account
• Subscribe to our newsletter
• Contact us for support
• Participate in promotions or surveys

The types of personal information we collect may include:
✅ Full Name
✅ Email Address
✅ Phone Number
✅ Billing & Shipping Address
✅ Payment Details (processed securely by third-party payment gateways)
✅ Order History & Preferences

1.2 Non-Personal Information

We may also collect non-personal data automatically when you browse our website. This data helps us analyse trends and improve site functionality. It may include:
✔️ IP Address
✔️ Browser Type & Version
✔️ Device Type (mobile, tablet, desktop)
✔️ Operating System (Windows, iOS, Android, etc.)
✔️ Website Interaction Data (pages visited, time spent on site, referring website)

2. How We Use Your Information

We use the information we collect for several purposes, including:

✅ Processing Orders: To manage, fulfil, and deliver your purchases
✅ Customer Support: To respond to inquiries and provide assistance
✅ Website Improvement: To analyse user behaviour and optimise site experience
✅ Marketing & Promotions: To send you exclusive offers, product updates, and discounts (only if you opt in)
✅ Legal Compliance: To comply with legal requirements and prevent fraud
✅ Personalisation: To tailor recommendations based on your shopping history

We ensure that your data is processed lawfully, fairly, and transparently.

3. How We Share Your Information

We DO NOT sell, rent, or trade your data. However, we may share your information with trusted third parties for the following purposes:

✔️ Payment Processors – To process your payments securely (e.g., PayPal, Stripe)
✔️ Shipping & Logistics Partners – To deliver your order (e.g., couriers, postal services)
✔️ Marketing & Advertising Providers – To run promotions and personalised ads
✔️ Website Analytics Services – To monitor site performance and improve user experience (e.g., Google Analytics)
✔️ Legal & Regulatory Authorities – If required by law or to prevent fraud and cyber threats

Each of these third parties is contractually obligated to handle your data securely and in compliance with data protection laws.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.

4.1 What Are Cookies?

Cookies are small text files stored on your device that help websites recognise you and remember your preferences.

4.2 Types of Cookies We Use

✅ Essential Cookies: Required for website functionality (e.g., shopping cart, login)
✅ Performance Cookies: Track website usage to improve performance
✅ Functional Cookies: Remember preferences like language settings
✅ Advertising Cookies: Deliver targeted ads based on your browsing behaviour

4.3 Managing Your Cookie Preferences

You can accept, reject, or customise cookie settings via your browser. However, disabling cookies may affect website performance.

To manage cookies:

• Google Chrome: Settings > Privacy & Security > Cookies
• Mozilla Firefox: Preferences > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Manage Website Data
• Microsoft Edge: Settings > Site Permissions > Cookies

5. Data Security & Protection

We take strict security measures to protect your personal information from unauthorised access, loss, or misuse. These include:

✔️ SSL Encryption: Secure transactions with industry-standard encryption
✔️ Secure Payment Gateways: Payment details are processed by trusted third parties
✔️ Access Controls: Only authorised personnel can access your data
✔️ Regular Security Audits: To identify and fix vulnerabilities

Despite these measures, no online transmission is 100% secure. You should also take precautions, such as using strong passwords and avoiding sharing sensitive information over unsecured networks.

6. Your Rights & Control Over Your Data

Under the General Data Protection Regulation (GDPR) and UK Data Protection Laws, you have the right to:

✅ Access Your Data: Request a copy of your personal information
✅ Correct Your Data: Request corrections to any inaccurate or incomplete data
✅ Delete Your Data: Request deletion of your data, unless required for legal purposes
✅ Restrict Processing: Limit how we use your data in certain cases
✅ Withdraw Consent: Opt out of marketing emails or revoke consent at any time

6.1 How to Exercise Your Rights

To request your data, please contact us at:

📧 Email: info@fabricbedframe.co.uk
📞 Phone: +44 75 2063 6048

We will respond within 30 days as required by law.

7. Third-Party Links & External Sites

Our website may contain links to third-party websites. Please note that:

• We do not control these external websites.
• We are not responsible for their privacy policies.
• We recommend reviewing their privacy policies before sharing personal data.

8. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we discover that a child’s data has been provided without parental consent, we will take immediate action to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: info@fabricbedframe.co.uk
📞 Phone: +44 75 2063 6048
📍 Address: 61 Bridge Street, Kington, HR5 3DJ, UK

We are committed to protecting your privacy and ensuring a secure shopping experience at Fabric Bed Frame.