The Madrid Luxury Upholstered Bed Frame blends elegant design with practical function. Featuring a fabric winged headboard, ottoman or divan storage, adjustable headboard heights, and a sturdy frame, it adds style and smart storage to any bedroom.
Havenport Wingback Upholstered Bed Frame with Divan and Ottoman Storage Options
£480.00 Original price was: £480.00.£300.00Current price is: £300.00.
Brand: FBF (Fabric Bed Frame)
Hurry up! Sale end in:
- Delivery & Return
Delivery & Return
Effective Date: 06/11/2025
Fabric Bed Frame strives to provide the highest quality upholstered beds and bedroom furniture. If you are unsatisfied with your purchase, we offer a hassle-free returns and refunds policy to ensure customer satisfaction. Please read the following terms carefully before making a return request.
1. Eligibility for Returns
We accept returns under the following conditions:
✅ The item must be unused, in its original condition, and with all original packaging.
✅ The return request must be made within 14 days of receiving the item.
✅ The item must be free from damage, stains, odours, or modifications.
✅ Custom-made or personalised beds cannot be returned unless faulty.2. Non-Returnable Items
The following items are non-refundable:
❌ Used or assembled items – Once an item has been used or assembled, we cannot accept returns.
❌ Mattresses without original packaging – Due to hygiene reasons, we cannot accept mattress returns once the packaging has been opened.
❌ Custom or made-to-order beds – Any bed made to specific dimensions, fabrics, colors, or styles per customer request is non-returnable unless defective.
❌ Clearance or sale items – Items purchased during a sale or clearance event are final and cannot be returned.
❌ Damaged due to misuse – If the product is damaged due to improper handling or assembly, it is not eligible for a return.3. How to Initiate a Return
If you meet the above criteria and wish to return an item, follow these steps:
Step 1: Contact our customer support team within 14 days of receiving your order at:
📧 Email: info@fabricbedframe.co.uk
📞 Phone: +44 75 2063 6048Step 2: Provide the following details in your return request:
Order Number
Reason for Return
Photos or videos (if the item is defective or damaged)Step 3: Our team will review your request and provide return instructions.
Step 4: Pack the item securely and return it to the provided address.
🚚 Return Shipping Costs:
If the return is due to a defect or our mistake, we will cover the return shipping costs.
If the return is due to a change of mind, the customer is responsible for the return shipping charges.
📦 Return Address: 52 Orange Terrace, Huddersfield HD1 6JJ, UK4. Refund Policy
Once we receive your returned item, we will inspect it within 14 business days and process your refund if eligible.
Refund Process:
Approved refunds will be processed within 14 business days.
The refund will be issued to the original payment method (Credit/Debit Card, PayPal, Klarna, etc.).
Shipping costs are non-refundable, except in cases of defective or incorrect items.5. Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 24 hours of delivery. Provide:
Clear photos/videos showing the damage or defect.
Order details for verification.
We will assess the issue and provide a replacement, repair, or full refund, depending on the situation.6. Exchanges
We do not offer direct exchanges. If you need a different size, colour, or model, you must return the original item (if eligible) and place a new order.
7. Cancellation Policy
Orders can be cancelled within 24 hours of placing the order for a full refund.
Orders already shipped or processed cannot be cancelled.8. Warranty Information
All our beds come with a 12-month manufacturer’s warranty covering:
✔️ Structural frame defects
✔️ Material faults (fabric or upholstery issues)This does not cover:
❌ Normal wear and tear
❌ Accidental damage
❌ Misuse or improper assemblyFor warranty claims, please contact us at 📧 info@fabricbedframe.co.uk with your order details and photos.
9. Contact Us
For any queries regarding returns, refunds, or warranty, feel free to reach out to us:
📧 Email: info@fabricbedframe.co.uk
📞 Phone: +44 75 2063 6048
📍 Address: 61 Bridge Street, Kington, HR5 3DJ, UKAt Fabric Bed Frame, customer satisfaction is our priority, and we are happy to assist you with any concerns.”
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Estimated Delivery: Mon, May 04 – Fri, May 08 (Excl Sat, Sun)
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